It still amazes me every day how complicated this foodservice industry is. When people ask me what I do, they listen to my answer and say things like “wow, I never realized there was a need for that.” Once you find yourself in this industry, you never leave. It sucks you in. You find yourself sitting at a restaurant table with friends looking at the back of sugar packets just to see who the distributor is. I’ve been in “the industry” now for 16 years and every time I think I have it figure