Tracy McQuilkin
by Tracy McQuilkin
When a distributors takes an invalid deduction the question comes up on whether that amount is large enough to attempt to collect that money. This is a question many of our clients have and the answer varies.
We have some clients that collect over 80% of what they re-bill and others that collect close to nothing. Why such a huge difference? I guess it all depends on how confident you are with your contracts.
The biggest reason for a distributor to submit for something different than the contract we have on file is they have a different contract...
by Tracy McQuilkin
Deductions are something every manufacturer we work with does differently. It seems no one has found the perfect way to handle deductions that is consistent across all companies.
We recently had a deep dive with a client’s deduction team. Most of the confusion was related to terminology and lack of understanding of what it takes to clear a deduction. Job shadowing was suggested to help with this client.
How do you handle deductions? What makes it so hard with your organization? We'd love to hear your feedback - click here to let us know what is working (or...
It's easy to match claims to contracts, right? You would think the answer is yes, and it should be. Yet, that's not always the case.
The issue we often find is that the contract that the distributor or operator customer has does not match what a user entered into the ContractPro application. When a contract creator chooses to create his or her own version of the contract (via spreedsheet or word processing software) instead of using the the system-generated contract documentation, things j
Posted by Tracy McQuilkin
E-claims are claims that come in an electronic format to Answers Systems and can be loaded into our processing system behind the scenes. This is a completely paperless process that eliminates the need for printed claims and manual claim entry.
The benefits of the Eclaimsm process are two-fold. Naturally, as members of the global business community, we have a certain responsibility to contribute to the preservation of our environment. By introducing and encouraging clients to use this greener, more accurate process, we reduce the amount of paper needed for the claims process. And when you’re processing more than 400,000 claims...